Company
About DutyBound.
DutyBound is built in Melbourne, Victoria. We make incident reporting and inspector-ready evidence tooling for Australian providers working under NDIS, aged care, and WHS regulation — the people who have to get a report right in the first 30 seconds, and produce evidence that still holds up months later.
The obligations are real, the deadlines are unforgiving, and the guidance is scattered across regulator websites, PDFs, and legislation. A frontline worker who witnesses an incident rarely has time to cross-reference a code of practice before they act, and a manager preparing for an audit shouldn't have to reconstruct what happened from memory and a paper trail. Providers shouldn't have to piece any of this together themselves while also running a service.
That's why this site exists before DutyBound is even a product. It's a set of plain-English, source-checked guides and free tools — a SIRS decision making tool, an audit-ready NDIS incident report template — built so any provider can use them today, waitlist or not. The product we're building follows the same principle: one incident report, checked against SIRS, NDIS, and WHS rules, with the deadline set and the evidence pack building itself from the moment it's logged.
How we check every guide
Every guide on this site is checked against primary sources: SafeWork NSW and Safe Work Australia for WHS and psychosocial risk, the NDIS Quality and Safeguards Commission for NDIS reportable incidents, and the Aged Care Quality and Safety Commission for SIRS. Each guide shows a "Last reviewed" date, and we update it when the underlying legislation, code of practice, or regulator guidance changes. Nothing here is legal advice — it's a reference point, and we say so on every page. If you're relying on it for a specific decision, confirm current obligations with your regulator or a qualified WHS professional.
Australia-wide coverage, Melbourne base
We're based in Melbourne, but the obligations we write about aren't limited to Victoria. Our guides cover the NSW WHS Act and its psychosocial Code of Practice, the Victorian OHS framework administered by WorkSafe Victoria, and the Commonwealth schemes — NDIS reportable incidents and aged care SIRS — that apply the same way to providers in every state and territory. As we add guides, that's the standard we hold each one to: correct for the jurisdiction it names, and clear about which regulator or scheme it covers.
Contact
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Start with the compliance guides, or try one of thefree tools.